Terms and Conditions

Last updated 9 November 2026

These terms apply to ticket purchases for the Jambalaya Kids Winter Showcase, sold by Jambalaya Kids Foundation on this website.

The event

Sunday, 13 December 2026
Mother Tekla Auditorium
Show 1: 4:30 pm – 6:00 pm
Show 2: 6:30 pm – 8:00 pm

Tickets and prices

• A regular show ticket is ₹499. A student ticket, for ages up to 15, is ₹249. There are 245 seats on sale for each show, including up to 100 student tickets. Seating is first come, first served.
• A show ticket includes entry to the Winter Market. A separate market ticket is not issued with a show ticket.
• A Winter Market only ticket is ₹99. Use this if you are not attending a show.
• Children below 5 years can enter the Winter Market free. This is not a ticket sold on this website.
• One order can include tickets for both shows, regular and student prices, and Winter Market only tickets.
• You can buy up to 100 Winter Market only tickets in one order. You may place another order with the same email address.
• The name, email address, and phone number entered at checkout are used for every ticket in that order.
• The amount shown before you pay is the amount charged, in Indian rupees.

Payment

Payments are processed by Cashfree. You can pay by UPI, card, or netbanking on Cashfree’s payment page. A ticket is created only after Cashfree confirms that the payment succeeded. If the payment is not completed, no ticket is issued.

While you are on the payment page, seats in your order are held for a short time so they are not sold twice.

Ticket email

After payment is confirmed, one email is sent to the address you entered. It lists the buyer details, the ticket numbers, the quantities, the amount paid, and a QR code for each ticket. A copy is also sent to the organiser. The email is your record of the purchase.

If the payment page says the payment is verified but the email has not arrived, check the spam folder and then contact jambalayakidschorus@gmail.com with your order number.

Cancellations and refunds

Tickets cannot be cancelled or refunded once the payment is confirmed. Please check the ticket type, quantity, name, and email before you pay.

If Jambalaya Kids Foundation cancels the event, we will email the address used at checkout.

Contact

Questions about these terms: jambalayakidschorus@gmail.com. See also the contact page and privacy policy.